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Trusted by Southwest Florida

Water Medic of Cape Coral

Experience a healthier and safer home with pure, fresh water at every tap – in your kitchen, bathroom, and laundry.

Water Medic of Cape Coral - Helping Customers for over 25 Years!

Water Medic of Cape Coral Inc. place picture
4.8
Based on 740 reviews
Isabella profile picture
Isabella
1 day ago
I’m a first time customer with water medic and I could not be happier with the service provided by Dena . She was very thorough and professional. Not only did she get my pool cleaned with the right amount of chemicals she also found that the pool filter was in horrible condition ( no thanks to the old pool guy that was cleaning it before) she spent a good amount of time cleaning it and then came back the next morning to replace it. Don’t hesitate to call pool medic you definitely will be happy you did.
Kelly Lashley profile picture
Kelly Lashley
1 day ago
outstanding job . would refer my friends here with no regrets
Nick Borgerding profile picture
Nick Borgerding
2 days ago
Fixed the issue and went above and beyond. Thanks Adrian!
lori golden profile picture
lori golden
2 days ago
Dena installed a new pressure gauge today and previously did my startup service. Once again, excellent customer experience, Dena is friendly, knowledgeable and professional. I especially like her giving me a heads up text and phone call letting me know she's on her way and to expect her soon.
John Kazmin profile picture
John Kazmin
3 days ago
Joey arrived just when expected, had the repair parts in his truck, and quickly took care of the issue at a reasonable cost. Pleasant guy. Happy with Water Medic!
Gloria Hill profile picture
Gloria Hill
3 days ago
Louis Cimmino profile picture
Louis Cimmino
3 days ago
Robert arrived quickly assessed the problem, gave me an estimate and did an excellent fix.
Penny Losey profile picture
Penny Losey
3 days ago
always fast and friendly, very fair in prices.
John A profile picture
John A
1 week ago
Water Medic made this repair as easy as possible. From office staff to the technician Cody. Great service and knowledgeable staff.
Tom Sewall profile picture
Tom Sewall
1 week ago
Jeremy was great and Jose yesterday was also great. Thank you to both for helping us!!!! Great work from both.
Scott James profile picture
Scott James
1 week ago
Brigitte Cooper profile picture
Brigitte Cooper
2 weeks ago
We are Wztermedic customers for over 20 years, started with them.when Rich started this company...Have always been very happy and pleased with their service, products,etc.We are rspecially happy with their long time ,very experienced Tech., Jeremy.
We can always count on him .
He is a great asset to.this company
George Carlin profile picture
George Carlin
2 weeks ago
Bobby and the entire Water Medic team are the best in the business.
D Zynel profile picture
D Zynel
2 weeks ago
He was polite and knowledgeable. Called me back with a price on work that needed to be done, he was a good communicator.
John Jones profile picture
John Jones
2 weeks ago
Excellent job, very professional. Jake came in, did the work, explained everything to us, and thanked us for our business. Thank you Jack, you are appreciated.
Ed Campbell profile picture
Ed Campbell
2 weeks ago
They were extremely professional and prompt in handling this matter.
Donna Martin profile picture
Donna Martin
2 weeks ago
Jake was on time, did a nice, neat job of installation, for my water softener, and explained the controls .
Michael Maxson profile picture
Michael Maxson
2 weeks ago
Ramon Perez profile picture
Ramon Perez
2 weeks ago
Jose was great, very knowledgeable and helpful. In my book he went above and beyond in his service and installation of my saltwater system. A d look forward to him coming back to put in my pool heater.
Bob Coleman profile picture
Bob Coleman
2 weeks ago
My Pool tech Cristian has been beyond awesome. He has gone above and beyond treating and caring for our pool as if it was his own. Before he was our tech we had algea blooms, calcium buildup and staining he has eliminated! Truly a great representative and face for the company. We are blessed to have him as our pool tech.
Jeannette Meyer profile picture
Jeannette Meyer
2 weeks ago
Pedro is very efficient and helpful I called in the morning they where here in a couple of hours I really appreciate that
Tyler was great to work with. He kept me informed throughout the process.
Jeremy Gaboury profile picture
Jeremy Gaboury
3 weeks ago
Cody is an amazing worker, great at explaining what he is doing, answers questions and is a great guy! Did a fantastic job converting our pool to salt and installing a Hayward automation system! Highly recommended!
Steve Tornovish profile picture
Steve Tornovish
3 weeks ago
Wow. I had a series of bad experiences with my pool, to the point that the pool had to be acid washed. Thank you, Water Medic! Dena is a star!!
Paul Chaika profile picture
Paul Chaika
3 weeks ago
Friendly, professional, and knowledgeable.
Kevin Ostrander profile picture
Kevin Ostrander
3 weeks ago
Colt was awesome when he came out to do my estimate for a whole home RO system. Super fair pricing. Answered any questions I had and was very professional. Technician Tony was awesome! Hard working gentleman, and did a professional job!
Terry profile picture
Terry
3 weeks ago
My pool needed a lot of help. The office was great to work with and they came out very quickly. Diagnose the problem and gave me a free estimate. Joel came out just a few days after the estimate and was an absolute professional. Neat and clean did great work and was happy to explain everything to me. This is exactly how you want to be treated when someone's coming to work at your house and I would definitely recommend them for anything that you need. Thanks again to Joel he's extremely knowledgeable and just a great guy.
Frank Taboadela profile picture
Frank Taboadela
3 weeks ago
Pedro was very knowlegeable and excellent work. Highly recommend.
Brenda Clark profile picture
Brenda Clark
3 weeks ago
Great service
Henry Ellis profile picture
Henry Ellis
3 weeks ago
The tech Joel was great called to let me know he was on the way, arrived in a timely manner very professional and knowledgeable, his work and space was very neat. He did a great job. Thanks
Jonathan Hallock profile picture
Jonathan Hallock
3 weeks ago
Sadly sold my home that they serviced for years and relocated to another area of the cape but they took great care of me for years and sometimes I felt like they took to good of care of us
Eric Schau profile picture
Eric Schau
3 weeks ago
We recently switched our pool service to Water Medic. We didn't even know they did pool cleaning/maintenance until we used them to install two lights and to fix a wire on the equipment. Cody was a great service tech and told us about the cleaning service. For our first cleaning service, Dena came out two days in a row. Our last company was not doing a good job and our pool was getting in bad shape. Our chemicals and salt were extremely low and we had algae. Dena was very thorough and explained everything to us. She worked very hard and wanted to make us happy. After the second visit, our pool is back to looking beautiful! (See before & after pics). We are hoping our regular tech offers service as good as Cody and Dena!
Nikole Díaz profile picture
Nikole Díaz
4 weeks ago
Larry Whitty profile picture
Larry Whitty
4 weeks ago
The WM team care & know how to take care of their customers.
Heather Solis profile picture
Heather Solis
4 weeks ago
I called water medic because I had no water at my house. They came the same day to solve the issue. They worked in the pouring rain all afternoon to complete the job. Thanks to Matt O., Pedro C, and another gentleman that I did not catch his name.

Just short of a year ago I had a different issue with my water equipment and Jake L came out and completed a large job promptly also.

Fair pricing, prompt service, and great customer service!
Donna Cook profile picture
Donna Cook
4 weeks ago
There was a problem with a metal smell in the water from the spigots in the house. Water Medic sent Brian out to check the problem and determine why the water had an odor. It was discovered that a valve needed replacement and more than 400 gallons of water was being used for 15 consecutive days and that caused the smell. The capacity of the system is 400 gallons and anything over that causes the smell. That’s the best way I can describe it. Close to 1,000 gallons were being used for those 15 days. There were no toilets that were running or spigots left on and forgotten as that could cause more water usage. For the past three days under 400 gallons was used and the smell wasn’t there. Brian kept me informed of what he found, how it could be fixed and the cost. I gave him the go ahead. Brian was very professional, knew what he was doing and could explain it in terms that I could understand the problem. If I have future problems I hope Brian is the technician they send out again.
paul baymore profile picture
paul baymore
4 weeks ago
Dominic is knowledgeable, polite, and explains very well what he is doing and seeing. I switched from a competitor company to Water Medic because I trust them, and feel comfortable with them. Priced competitively.
Dennis profile picture
Dennis
4 weeks ago
Prompt and professional service.
I would recommend them without hesitation.
Thank you.
Cesar Rodriguez profile picture
Cesar Rodriguez
1 month ago
Jorge did a great job at getting the system up and running. He explained to us how the system operates and what to expect next.
James Adams profile picture
James Adams
1 month ago
Very professional and got the job done in a short period of time. Also offered suggestions on how to maintain pool which was great news. Recommend him and Water Medic for your water and pool needs.
Ross Warren profile picture
Ross Warren
1 month ago
Very polite and professional technician. Highly recommended!
Bobby Oshel profile picture
Bobby Oshel
1 month ago
Dena D. from Water Medic did an outstanding job helping us resolve our issue. She went above and beyond—literally standing in the rain to make sure everything was completed properly. That level of dedication and professionalism is rare these days. You can tell she truly cares about doing the job right and taking care of the customer. Water Medic is lucky to have someone like her on their team.
Kevin Watts profile picture
Kevin Watts
1 month ago
Great services. Service provider Jose was very knowledgeable of my system and gave me some good information.
Sharon Berry profile picture
Sharon Berry
1 month ago
Nick came out promptly and he completed the repair to my water system.
Joel was an excellent technician. On time, new his trade, quickly solved the problem and answered our questions. Nice friendly smile also.
Jerry Smith profile picture
Jerry Smith
1 month ago
Tyler S. from Water Medic was a gem. One of the few service companies that meets or exceeds expectations. Many neighbors proclaim, "we got a guy". My response has always been, "we have a company". First class! Good, old fashioned hard work and commitment to excellence. Thank you, Water Medic.
Tom Campbell profile picture
Tom Campbell
1 month ago
Water Medic is a great company. They have handled my pool maintenance for years and any service requirements I have are all also well handled. I have recommended them to many friend and neighbors and EVERYONE is continuing to use them and is VERY satisfied.
Kevin Burnett profile picture
Kevin Burnett
1 month ago
Kat Mastronardo profile picture
Kat Mastronardo
1 month ago
Water Medic for my RO and Pool has been AMAZING!! TYLER on the pool side has been extremely helpful and knowledgeable!! LEXI ALWAYS is on top of her game with tending weekly to our pool as well...Very Professional and Responsive team on both sides of the business!! Highly Recommend!!!!
Adrian B was an awesome tech who came by and fixed the issue with our sulfa tank. He took the time to explain it to me and the company is fair with their pricing. Definitely recommend them for your well water needs.
David Hatley profile picture
David Hatley
1 month ago
Water Medic is the best.
Nonya Bizzness profile picture
Nonya Bizzness
1 month ago
Joey was great. Ripped all my old Kinetico junk out and got a very clean and nice install. Looking forward to having no smell in my water for the first time ever. Don't use Kinetico, go straight to Water Medics. Absolutely recommended.
MIKE MICELI profile picture
MIKE MICELI
1 month ago
I was having some major issues with my water system. I called Ariel in the office, super knowledgeable, got me on the schedule same day.
Nick my Technician and his partner, changed out both pressure tanks for my well and aerator. Gotta be record time, honestly. If you need a company who is honest and reliable, Water Medic is your go to. -MIKE-
Cay Carstensen profile picture
Cay Carstensen
1 month ago
excellent work on a tricky problem
Tony did a great job from start to finish
These guys are great.
Rich Ressler profile picture
Rich Ressler
1 month ago
I've been doing business with Water Medic of Cape Coral for years, and they have never let me down. Most recently, they completed a series of major upgrades on my 11-year-old pool, including full automation, an auto-fill and overflow system, a new pump, and a saltwater chlorination system.
The entire experience was outstanding from start to finish. The two technicians who performed the work, Dene and Tyler, were absolutely awesome. They were professional, knowledgeable, hardworking, and took the time to explain everything they were doing. Their attention to detail and quality workmanship exceeded my expectations.
The results have been incredible. My pool is now better than new and far more efficient and convenient to operate than when it was originally built. The new automation system has transformed the way I manage my pool, and everything works flawlessly.
What impressed me even more was that Dene and Tyler noticed some issues with my electrical sub-panel during the installation. They brought it to my attention and recommended a trusted electrician, who has already come out and provided an estimate for the necessary repairs. That level of care and concern for their customers goes above and beyond.
If you're looking for a pool company that stands behind its work, employs great people, and consistently delivers exceptional service, I highly recommend Water Medic of Cape Coral. Their team has earned my trust over many years, and I wouldn't hesitate to use them again for any future pool needs.

I rate them ⭐⭐⭐⭐⭐ without hesitation.
Sandra Saraceni profile picture
Sandra Saraceni
1 month ago
I’m happy with quality and price
Drew Johnson profile picture
Drew Johnson
1 month ago
I stopped in with a water sample from my well. They tested it for free and the owner and I discussed my application(orchard with avacados) and my options for irrigating them etc.

He was very knowledgeable and although I didn’t use their company because I found a DIY solution for the avacados the owner is wonderful and took time out of his busy day to have a constructive conversation with me regardless of making a sale.

I’d love to work for someone that cares for people and employees like that.
Susan Setter profile picture
Susan Setter
1 month ago
After a recent firmware update, my Hayward/Omnilogic pool system would no longer connect to my phone. Cody from Water Medic was great!! He is so very knowledgable and kind and got it up and running perfectly! Thank you Water Medic and Cody!!
Robert Schaffer profile picture
Robert Schaffer
1 month ago
Great service with jerime, very knowledgeable ,efficient, knows what he is doing. A keeper, Bob
Robert Vargas profile picture
Robert Vargas
2 months ago
Pedro was amazing. His communication and knowledge of the system was very helpful. I’ll recommend using them anytime. Even there after hours receptionist was so helpful.
Mark Castellano profile picture
Mark Castellano
2 months ago
Woke to no water coming into the house from my 26 year old well system. Called Nick at Water Medic. He talked me through a check and very temporary "solution" until a tech could come out. By 11:00 that morning the problem was fixed and I had water! Great job. So glad I switched to Water Medic several years ago. Wish I'd have found them sooner.
Angela D profile picture
Angela D
2 months ago
Water Medic is an exceptional company that I highly recommend to anyone. I’ve been a loyal customer for the past few years, and I can’t express how grateful I am for choosing them. They truly stand out as the best in Cape Coral.
Nancy DiBenedetto profile picture
Nancy DiBenedetto
2 months ago
Jake was fantastic he explained everything he was doing and did a great job on our system. Thank you Jake!
Larry Whitty profile picture
Larry Whitty
2 months ago
Very knowledgeable of multiple systems, we have two properties both that are being supervised by Water Medic.
Mike Wright profile picture
Mike Wright
2 months ago
Professional and knowledgeable. Highly recommend Cody for pool equipment repairs. Thanks Cody.
John Balkovatz profile picture
John Balkovatz
2 months ago
WaterMedic of Cape Coral, Fl is a phenomenal company from the owner to the employees. Their customer service and maintenance is the industry gold standard. If you are looking for the best of the best regarding pool and water systems at a fair price give Water Medic a shot, you won’t be disappointed. John B
Poolside Pub profile picture
Poolside Pub
2 months ago
Water Medic is top notch - Best in the business!
Doug Hoefker profile picture
Doug Hoefker
2 months ago
Showed up on time. Showed me the problem and quickly fixed it. He did a great job and was friendly.
Jeffrey Berger profile picture
Jeffrey Berger
2 months ago
Joey our water softener installer provided excellent service. Was on time and we've VERY appreciative of this service. Thank you.
Raymond Purdy profile picture
Raymond Purdy
2 months ago
Water Medic prices are reasonable, and Jake did a great job. We had a whole house UV filter installed, plus a filtration system bypass. Jake designed the layout to fit in a tight space and it looks clean and professional. Based on this experience, I highly recommend giving Water Medic a shot at providing their services the next time you need a plumber.
Michael McIntyre profile picture
Michael McIntyre
2 months ago
Just enrolled with Water Medic, purchased 3 year old home. Dominic came out, checked out the whole system, cleaned the tank and now we're on a great maintenance plan. Excellent service by Dominic, I highly recommend him and the company.
elena h profile picture
elena h
2 months ago
Would definitely recommend WasterMedics. Great communication and support after hours. Tyler is very knowledgeable and professional.
Chip Ankrom profile picture
Chip Ankrom
2 months ago
Excellent, explained how the scum is showing up on my tiles and tried to clean them. Decided on a plan to try to scrub them later in the week. He will follow up next service date.Great service.
Scott Sharpe profile picture
Scott Sharpe
2 months ago
Kevin Estevez profile picture
Kevin Estevez
2 months ago
Great service, transparent and very professional. Recommend to anyone !!
Ernesto Rodriguez profile picture
Ernesto Rodriguez
2 months ago
Excellent combination of price, service, and speed. I highly recommend it. Keep up the good work!

Thank you.
Esther Wong profile picture
Esther Wong
2 months ago
Always good service with Jeremy from Water Medic.
Thank you!
Teresa Lamear profile picture
Teresa Lamear
2 months ago
Water Medic does a great job with our pool. Always reliable and friendly. Very knowledgeable about different pool systems. Water Medic does a great job with our pool. . Our tech Randy is reliable and thorough. .
JEANETTE HORODECK profile picture
JEANETTE HORODECK
2 months ago
Angel Dominguez profile picture
Angel Dominguez
2 months ago
Great services . Very helpful
Ketna Simeon profile picture
Ketna Simeon
2 months ago
Technician Ace G. Was very polite and hardworking guy good job
Roddie Antonijevic profile picture
Roddie Antonijevic
2 months ago
Fantastic service based business! From initial pricing on complete R/O system, to monthly service they have always been top notch. Just today we had the system go out due to a well electrical issue. The understood my concern, tried to walk me through it, and then had a tech out to get fixed and running within 4 hours . Being a service business owner myself, it’s rare to find another company that cares about offering top notch service, competitive pricing and listens to the customer needs. Thanks water medic team for the high level of professionalism . Tech Mike B got me up and running fast, and Arielle did a great job facilitating.
David Dougherty profile picture
David Dougherty
2 months ago
Jeremy takes excellent care of our R/O system under the sink. Truly professional and very knowledgeable.
Paula Smith profile picture
Paula Smith
2 months ago
Always reliable efficient service with great communication
Debbie Harvey profile picture
Debbie Harvey
2 months ago
Jose replaced the pool pump yesterday and he did a great job. When he did the estimate, he gave me choices and explained the benefits of each option. This alone confirmed my dropping the previous company was a wise decision. Brandon, who does my weekly cleanings always leaves the pool pristine and inviting. All the customer service is top notch. I recommend Water Medic to anyone disgusted with their current pool service . We are meant to be valued clients, something we lose faith of when we settle for less. My faith has been restored.
Kristin Peterson profile picture
Kristin Peterson
2 months ago
thomas burns profile picture
thomas burns
2 months ago
Pedro was exceptional diagnosing my water system and fixing it.
Very professional and polite.
Susan Bielser profile picture
Susan Bielser
2 months ago
Kim Mannion profile picture
Kim Mannion
2 months ago
I just wanted to give a shoutout to Dominic V (service technician) who helped me with several issues I had been experiencing with my water filtration system. Dominic has great customer skills and I appreciated the time he took to explain what was needed. Dominic took the time to follow up the next day to make sure everything worked and was functioning properly. I don’t usually post reviews but I was really impressed and satisfied. Great job. Thanks to all at Water Medic.
Lynn LynnR profile picture
Lynn LynnR
2 months ago
Pamela Rogers profile picture
Pamela Rogers
2 months ago
Awesome compassionate service! Super happy!
Chrissy B profile picture
Chrissy B
2 months ago
Cody very professional & knows what he is doing plus he explains it well.
Dave Simms profile picture
Dave Simms
2 months ago
Excellent service and reasonabl prices, as usual. A very dependable and consistent company. Highly recommend!
If you need to know anything about your pool, especially about the Hayward Omni-logic system then Cody is your man. We just needed to go to "pool school" and Cody taught us everything we need to know about our system setup.
Janet Melillo profile picture
Janet Melillo
2 months ago
Had them taking care of my system for over 10 years. Always prompt, knowledgeable techs polite service I trust no one else!
Jerry Campbell profile picture
Jerry Campbell
2 months ago
Nick H. Was excellent very fast knew exact what he was doing, did great job. Thanks Nick H and water medic
Gensa Baker profile picture
Gensa Baker
2 months ago
He's great as always found the issue and fixed it
Mike Trudeau profile picture
Mike Trudeau
2 months ago
Great experience with Water Medic!
Cody was awesome and wealth of knowledge !
Richard Di Carlo profile picture
Richard Di Carlo
2 months ago
Heather, Nick, and Joey where all great, prompt service, fair pricing, and great service. Well went out Sunday where able to show up first thing monday morning figure what we needed and where able to fix it same day.
Richard Brzozy profile picture
Richard Brzozy
2 months ago
Cody is very knowledgeable and easy to talk to. He follows up, is proactive and professional. A pleasure to deal with like all at Water Medic. Keep up the high standards.
Marc Hocking profile picture
Marc Hocking
2 months ago
My water well stopped working on Saturday. Looking at a weekend without water, I called WaterMedic on the off chance they could come out and fix it. Adrian was out within a few hours and did a great job installing a new water pump and got us up and running. Great work at a fair price. 5-stars. Highly recommend.
Lisa Williard profile picture
Lisa Williard
2 months ago
Dena did an excellent job taking care of my pool. She was reliable, professional, and clearly takes pride in her work. The pool has never looked better—clean, well-balanced, and ready to enjoy. She was also great at communicating and made the whole process easy and stress-free. I highly recommend Dena and Water Medic to anyone looking for quality pool service.
Top-notch water service in Cape Coral. They explained everything clearly and the results are amazing. If you need reliable water treatment for your home, this is the place to go!
hello profile picture
hello
2 months ago
Excellent service from Water Medic Company on our filtration system. Adrian S. was professional, helpful, and clearly an expert at his job. It’s a relief to work with a company that stands behind its work and offers reasonable prices. I’m very happy with the results.
Cheri Little profile picture
Cheri Little
2 months ago
Well Pump needed replacing. I was referred to Water Medic by my neighbor who is a plumber. Great call. Water Medic responded immediately and had someone inspect same day. Great communication. Nick R. Who did installation was a 10 all around. Answered my questions , very patient and knowledgeable. I complemented him and inquired who his boss and owner were and he advised they were one and the same. Kudos, what could have been a real headache turned out not to be a big deal. Thank you so much Water Medic
Paula Davis profile picture
Paula Davis
2 months ago
Dominic was great. Quickly diagnosed the issue and scheduled the repaired quickly. He’s very personable and explained the issue throughly. Highly recommend water medic!
Phyllis OSullivan profile picture
Phyllis OSullivan
2 months ago
Joey K is the consummate professional.
Arrived promptly. was efficient. Not only
knowledgeable but was confident in relating the all pertinent i formation regarding the install and use of the new
Softener system. ,A SOLID 10 FOR JOEY K.
Roberto Cruz profile picture
Roberto Cruz
2 months ago
Wouldn't have my water system serviced by anyone else. Really honest folks and transparent. Reasonable prices and the staff is great. Today, we were serviced by Joey K. Really awesome young man. Very friendly and respectful.
Rob Rose profile picture
Rob Rose
2 months ago
I would highly recommend Water Medic Of Cape Coral. From the young lady that answered the phone that set up my appointment, to Richard the owner coming to my house and giving me an estimate and explaining everything to me, to Tony that came out and installed the equipment. Everyone was very nice, professional and very educated about the system I purchased. Five Stars For Sure!!!
val boucher profile picture
val boucher
2 months ago
Very personable and explained everything step by step
Debbie Cook profile picture
Debbie Cook
2 months ago
We had an excellent experience with our pool heater installation. Our technician, Jose was incredibly professional, knowledgeable, and friendly from start to finish. He took the time to explain the entire process, answered all of our questions, and made sure everything was installed perfectly, including the plumbing. His attention to detail and expertise were obvious, and he clearly takes pride in his work. It’s refreshing to work with someone who is not only highly skilled but also genuinely pleasant to have at your home. We couldn’t be happier with the service and would highly recommend him to anyone needing pool equipment installation or service.
Chris Wilson profile picture
Chris Wilson
2 months ago
I’ve been using Water Medic for over 10 years. I recently had Collin and Corbin out for our salt service. Always an outstanding experience! Collin has been our technician for almost a year. He’s always courteous, professional and thorough. Additionally, their service, maintenance and new installation costs are very competitive and fair. I highly recommend using them for any of your water needs.
Jim Masewicz profile picture
Jim Masewicz
2 months ago
He was fine, but when he handled a different issue yesterday, he left with a new issue I need done which he did today, but before he left, he again attempted to upsell me on a new float ostensibly I need? I'm an old guy who lives in the "If it's not broke...don't fix it" world. I was kind of in the mood not to keep spending money so I ended it for now. Thank you.
Hal Liles profile picture
Hal Liles
2 months ago
Jeremy always great tech, service , courteous! Very organized, clean in workplace, explains everything,,always happy to see him
William Gustafson profile picture
William Gustafson
2 months ago
I finally broke down and did alot of research on water quality and the best systems on market. After I decided to go with a whole house RO system I was talking to alor of people about the pros and cons. One day at work my boss and I got on this conversation and I remembered when I went to his house he showed me his system. I asked my boss Austin who installed his system and he referred me to Water Medic. I call and schedule an appointment with Colt to come out and give me an estimate. Colt gave me a fair price and was extremely honest and also gave me a fair price on my salt system to help reduce the cost. So I schedule the installation. Today was my installation and Water Medic sent Jorge out to do the install. I scheduled to leave work early so I could get home and see the progress and ask questions. Jorge was awesome! He removed my old system in the garage and installed my new system in the garage and kept it tight to the wall. Jorge made a point to tell me that's how he would want it installed if this was his house. Jorge is very knowledgeable on this system and his workmanship was top shelf. Water Medic is extremely lucky to have such great employees that treat your property as if it was their own. I very much appreciate that! Water Medic will be out every month to maintain this system and that is why we choose them. We figure any company that stands behind their product is totally worth having them install our system. Very Professional installation. My family and I would like to thank everyone at Water medic for such a seamless process from start to finish.

Thank you all,
William and Janice Gustafson
Suzanne Stelmak profile picture
Suzanne Stelmak
2 months ago
Water medic provided prompt and attentive service by quickly discussing my issue and efficiently setting up an appointment. When the technician, Tyler, arrived, he was not only highly skilled, but incredibly friendly, making the whole experience pleasant. Tyler diagnosed the problem and resolved it in a very short amount of time, demonstrating professionalism and expertise.
Eric Joachim profile picture
Eric Joachim
2 months ago
Nick was great. Came out and inspected the issue we were having and walked us through the repair process and scheduled the work for us. Thank you Water Medic team
Brigitte Myers profile picture
Brigitte Myers
2 months ago
Nick H is very professional and acknowledgeable. He had us up and running in no time. The company has a very fast response time. Happy Customers!
David Hoke profile picture
David Hoke
2 months ago
Great company!!!!
George Spraw profile picture
George Spraw
3 months ago
Water medic is a reliable company and their employees know their craft. The service is reasonably priced and they explain what they are replacing and why. The recent technician, Mike B. , did a great job. Highly recommended
Diane Fobert profile picture
Diane Fobert
3 months ago
Fantastic service and prompt, knowledgable technician.
David Carper profile picture
David Carper
3 months ago
Jake showed up at our home on time and was ready to install are RO system.
Cynthia C profile picture
Cynthia C
3 months ago
Cody was awesome! Extremely knowledgeable. Thanks to water medic for their prompt response and thanks to Cody for immediately fixing our pool!
Yania Diaz profile picture
Yania Diaz
3 months ago
Today we had the pleasure of working with Matthew Osterhout, who demonstrated impressive knowledge and went above and beyond to resolve the issue at our home. He kept us informed at every step while diagnosing and fixing the problem. I highly recommend Watermedic for home service, thank you!
James Branca profile picture
James Branca
3 months ago
Arrived on time to install a whole house RO system....Was very happy with technician and the professionalism.....Also, was one of the best prices for a whole house RO system....
Jim Gelbach profile picture
Jim Gelbach
3 months ago
Colleen DeOrdio profile picture
Colleen DeOrdio
3 months ago
Jose was very knowledgable, professional and willing to give advice on the operation of the pool. He was very courteous and did a great job on solving our leak issue with the water feature. I highly recommend him for future pool repair projects!
Team 1 profile picture
Team 1
3 months ago
Cody made a warranty call on brand new Hayward pool equipment installed by a pool contractor. Cody fixed the issue with one call where the pool contractor struggled with solving the issue for over a month. Highly recommend Cody and Water Medic.
L Mark profile picture
L Mark
3 months ago
This company is excellent. Mr. Cody is amazing and knows everything about a pool and controllers, etc. I had an issue with my Controller connecting to my WiFi. I tried everything, and purchased a new modem, still no connection. Xfinity came out, no connection. But, Mr. Cody got my controller connected. Amazing..! I am well satisfied with this company service. Keep up the good work guys and gals.

Thanks
Mr. Mark
Joy Taylor profile picture
Joy Taylor
3 months ago
They have been working on my water system for three years now they do all maintenance and repairs have always been wonderful. Matt and Jose are two of the nicest people you could ever meet they make you feel so comfortable blessed to know them. I definitely recommend them. They have never let me down kind and courteous job always well done everything is clean and neat when they leave.
Nathan Bradley profile picture
Nathan Bradley
3 months ago
Jerry Frank profile picture
Jerry Frank
3 months ago
Everyone I work or come in contact with at water medic is awesome….Joel today was efficient and understood the issue fixed it in short order. I have water medic for my pool and my house water treatment and they are top notch
Tom Barmann profile picture
Tom Barmann
3 months ago
Jose did a great job for us. Very professional and high quality workmanship. Would feel comfortable recommending water medic for any of your pool needs. Thanks.
James DeGroot profile picture
James DeGroot
3 months ago
Water medic and their employees always do a great job for me. Honest and fair pricing
AL D. profile picture
AL D.
3 months ago
Jake the technician was great. Kept me informed during the installation process. New customer and very satisfied.
Charles Hardesty profile picture
Charles Hardesty
3 months ago
Darrin and others who came out were wonderful. During a routine maintenance, they figured out that my pump was out and basically got me up and running in two business days. Darrin was out Monday morning and retreived the worn out pump and installed the new one. Awesome job!
Joe G profile picture
Joe G
3 months ago
Nick stopped by for an emergency visit on Sunday afternoon. Our well wasn’t working, we were surprised bc our new build is less than five years old. He diagnosed the problem, offered a solution and followed up with a quote. My initial contact to meeting Nick was seamless and professional. We will be doing business with Water Medic from now on.
Reckleas driving, no turn signal
Francis R profile picture
Francis R
3 months ago
Brian Hook profile picture
Brian Hook
3 months ago
Raymond profile picture
Raymond
3 months ago
Brian D was very professional and patient. He repaired our water system that the competition could not fix. We are going to change to Water Medic for our monthly service.
Trisha Pelowski profile picture
Trisha Pelowski
3 months ago
Jake with WaterMedic installed our water softener, and fixed our dock spigot. He was timely, very knowledgable, and great to work with. We are very pleased with the WaterMedic service and Jake!
Caroline McKinney profile picture
Caroline McKinney
3 months ago
Really great job - helped me a lot. I will always let people know to go to Jake a for the job he did. I was dreading thinking that it was going to be a big job but he took it in stride & did great - very helpful
Christian Lazala profile picture
Christian Lazala
3 months ago
Made the process quick and easy! Joey is a professional at his job!
Roca Mandrake profile picture
Roca Mandrake
3 months ago
The best of all pool and water service in Cape Coral. Thank you guys.
Don Parsons profile picture
Don Parsons
3 months ago
Dan Harnum profile picture
Dan Harnum
3 months ago
Dena was fantastic. Great communication. Notified me of the issues that needed to be resolved, was very prompt with an estimate and also let me know when she was on the way to complete the repair. Really appreciate keeping me informed at every step.
Mike Urbinato profile picture
Mike Urbinato
3 months ago
Called them to get some support on a system they installed at a new construction home my buyer had under contract. They were extremely helpful and kind! Walked us thru the entire thing over the phone, making sure the system was programmed and functioning correctly and how to manually initiate regeneration cycles. Afterwards they were kind enough to email us the manuals for the filter and softener. Wonderful people!
Marilyn Stanton profile picture
Marilyn Stanton
3 months ago
Dena was very polite, knowledgeable and explained things to me .
Ken Court profile picture
Ken Court
3 months ago
Great job. Very detailed and helpful.
richard provost profile picture
richard provost
3 months ago
Dom is a perfect gentleman and always has been. I always request him because of his authenticity, he's knowledgeable, affable and always can find a solution. He and his work is reliable, timely and his work is very clean and long lasting. I hope he continues to be a Watermedic associate.
Jayce Lester profile picture
Jayce Lester
3 months ago
Matt was efficient and completed the job in a timely manner. Communication was excellent!
Jim Doyle profile picture
Jim Doyle
3 months ago
Cody was great to deal with!
He called to let me know he was on the way. Called with any questions.
Thank you
Jay profile picture
Jay
3 months ago
I called for an emergency my aerator was dancing and spewing water everywhere. They came 30 MINUTES after I called. Amazing service. So fast efficient and kind.
Bryan Parks profile picture
Bryan Parks
3 months ago
Steve profile picture
Steve
3 months ago
Brian and Nick did an outstanding job handling all concerns and getting the work done in a reasonable amount of time. My water has never been better
Melanie Listrom profile picture
Melanie Listrom
3 months ago
Greg H profile picture
Greg H
3 months ago
We have been with Water Medic for 13 years. Over that time we have had several knowledgeable service technicians. Some of them have been promoted to other positions in the company. Its nice to pick up the phone and end up speaking to someone you have known for years. Our current service tech for the past 2+ years is Randy. We are pleased that Randy has continued the same professional, knowledgeable and thorough service we have come to enjoy with Water Medic. He keeps us aware of any issues and always goes the extra mile when needed. Thanks Water Medic and Randy for taking such good care of us and our pool.
Brigitte L profile picture
Brigitte L
3 months ago
2022 Initial cost for my water service was $285. Then last year, it was $350. I hadn't noticed the jump until rescheduling filter change and bacteria check. I asked why the jump and they said they charge for two hours plus the test. My guy arrived today and was done in one hour. I really like the water but I dont like that they charge me for TWO hours when he was only here for ONE. I might have to use someone else next year. Edit to reply to your comment: he arrived at 1:45pm and left at 2:43pm, as per my Ring camera. I don’t mind paying for the service, just don’t charge me for 2 hours when he was there for one.
2026: I changed my rating to 5 stars because I called Water Medic and they came almost immediately, fixed the problem and didn't charge me, calling it a "courtesy call"... very happy. Thank you, I use my R/O water daily and love it.
Donald Quattrocchi profile picture
Donald Quattrocchi
3 months ago
We had a smell of sulfur in our water. We contacted several other companies one we were told is the best around. Every single company tried to upsell us another system . Costing anywhere from 5-15k . Brian came in repaired the valve cleaned the system and we haven’t had any issues since . Thank you for being an honest company .
Nick H with water medic is great . He Came out on a holiday weekend to help and educate my husband Nick on our system . Great guy and would definitely recommend .
Pat Thompson profile picture
Pat Thompson
3 months ago
I've been using Water Medic ever since they came into existence, for years. I would trust my water needs to no one else. Jeremy has been my tech for as long as I can remember. He is simply the best!
Scott Brown profile picture
Scott Brown
3 months ago
Neela Gopaul profile picture
Neela Gopaul
3 months ago
I wanted to take a moment to recognize the excellent work done on the well system by Adrian. The job was completed with a high level of professionalism, attention to detail, and clear expertise. Everything was handled efficiently, and the system is now running smoothly and reliably.

It’s clear that care was taken to ensure quality workmanship, from start to finish. Communication throughout the process was also appreciated, making everything straightforward and stress-free.

Overall, I’m very satisfied with the results and would highly recommend this level of service to anyone needing well system work. Great job!
Andrew March profile picture
Andrew March
3 months ago
The gentlemen servicing our account have been very thorough, knowledgeable and professional. We have great confidence in their information and service provided
Denise AmatolHelp profile picture
Denise AmatolHelp
3 months ago
Zach did a wonderful job. I hope to have better water this week He went above and beyond and my system wash back to running the way it should.
FreaknYummy profile picture
FreaknYummy
3 months ago
Just had these guys come out. No water pressure in the house. Their diag was the well pump was fine just overpowered. Resulted in stressto line which lead to issue (broken PVC line). They recommended a pump replacement. Went with their advice and have been happy. But, is this quality workmanship?

An update to this review. Water Medic called me to acknowledge the review and work done. They sent a tech back out to clean up the wiring at the pressure switch. Well done Wayer Medic. I appreciate the follow up and attention to customer service!
Dave Hardy profile picture
Dave Hardy
3 months ago
Matt O. was great taking care of our whole house RO system. We had been with another company for 11 years and the service and expertise with Water Medic was like night and day. Good job guys.
shannon morris profile picture
shannon morris
3 months ago
Jeremy is the best! Attention to detail and educates the client, great to work with.
Angelisa Gatewood profile picture
Angelisa Gatewood
3 months ago
I met Dena this week doing and initial lean on my pool. She was very nice and took her time and did a through job. We have used Water Medic for a few years and have been very satisfied
Dave C profile picture
Dave C
3 months ago
I’ve been using Water Medic since my home was built in 2003. Their customer service is outstanding and communication is top notch. Their Technicians are always congenial, prices are reasonable and they warranty what they install.
Lucy Nadu profile picture
Lucy Nadu
3 months ago
Jorge O. was our technician from Water Medic who putted all home on Reverse Osmosis system . He was very knowledgeable, professional, and made sure everything was done right. We were very happy with his work and would definitely recommend him.
Fred Piecewicz profile picture
Fred Piecewicz
3 months ago
Both Nick and Josh and Dominic were very professional, courteous and efficient. Excellent communication and explanation of required work.
Nick Bonaccorso profile picture
Nick Bonaccorso
3 months ago
Answering service for this company is 5 stars . Walked me through a problem right over the phone . Definitely would recommend
R Lyle profile picture
R Lyle
3 months ago
The young man repaired my well head piping. He was very nice. He did the job and tested it to make sure all was repaired.
nruol702 profile picture
nruol702
3 months ago
Great fast service
Pete profile picture
Pete
3 months ago
Tyler diagnosed the issue with my pool, performed the treatment remedy and replaced a defective chlorine generator display. For every visit, he phoned me to update me on the issue and progress of the treatment. He took the time to explain what was going on and also gave advise and options on the repairs. He is very thorough and professional.
This gentleman is a true asset to WaterMedic+!!!
David Ross profile picture
David Ross
3 months ago
I purchased a home a year ago in Cape Coral. When I first arrived I needed some help programming a Hayward pool. They came right out and got me up and running. Little did I know I would be using them for multiple services. They now service my pool and well weekly. If you call the office the people there are always super helpful. I have never had a bad experience. I highly recommend water medic
Robert Bezares profile picture
Robert Bezares
3 months ago
Unfortunately not a good service of knowledge with the tech that came out to do a repair. He didn’t listen and plugged in a well pump that had a bad pressure switch that i told the tech 3 times about. So after several hours i arrived home to find the water pressure from the well pump into the system at 100 psi. They charged me but didn’t do the job they should have. So now i have to get another company to come out and actually fix the system they charged me to fix. If there is any damage this company is responsible. Canceled monthly service because of their techs are this bad then I’m sure the service guys are just as bad. Wasted money i do not recommend this company!
Tiffany L profile picture
Tiffany L
3 months ago
8:30 pm...no water. Water Medic closes at 7. Sent a text asking someone to call me when they open in the morning because I think ants got to my pressure switch again. Kinda freak out about how we are going to deal with no water (unprepared) until tomorrow. Phone rings, I pick up and its Ariel from Water Medic. Walks me through how to clean that one dead ant out of switch, and voila...water again and now I know how to fix it myself in the future if it happens again! She is an angel! Had Water Medic for the last 3 years - highly recommend! Thank you Ariel!
Ray Berube profile picture
Ray Berube
4 months ago
Water Medic is the only company I still use on a weekly basis since buying my house 4 years ago. They are not the cheapest but you all know what happens when you go with the lowest cost. They do however have good pricing with top notch service ! Tyler took care of a problem with very quick results & great communication. Marvin is my weekly pool guy for cleaning & he stays right on top of everything including keeping an eye out for any problems with the equipment. If your looking for a pool company with no BS ...this is the company to go with. To the management of Water Medic .... be sure to take great care of these guys as they reflect the Water Medic name. Now give these guys a raise ! 🙂
Lee Patterson profile picture
Lee Patterson
4 months ago
Cristian maintains our outdoor pool. He’s doing a great job! He’s very polite, thorough & answers any questions & addresses all our concerns.
We have had Water Medic maintain our RO System since we moved here and appreciate you so much!!! Regular maintenance is the key!
( I don’t recall the person’s name 😉 Thank you!
We are so thankful with the RO support/care that we now have our pool serviced by Water Medic… Christian has been exceptional in maintaining our pool, extremely efficient, our pool has never looked better…. Thank you!!!

Sincerely,
J Maass
Dorothy Brightbill profile picture
Dorothy Brightbill
4 months ago
Nick R and his team mate did a fantastic job replacing my well pump. Very knowledgeable and friendly. Took their time to get the job done and I am very impressed with how well they worked together. Thanks Guys!
Barb Brennan profile picture
Barb Brennan
4 months ago
Christian is always pleasant and polite. He works quickly and thoroughly..
Rod Hines profile picture
Rod Hines
4 months ago
Cody was very knowledgeable and professional. Couldn't be happier with the job he done.
patty hofmann profile picture
patty hofmann
4 months ago
I called with a heat sensor issue & Tyler was sent the next day to repair the problem. Tyler was of upmost professional & knowledgeable on every aspect of our pool & equipment! The most courteous young man. We've been using Water Medic for 6 months & wish we would of had them 5 years ago! We've been beyond pleased!
Gene Marco profile picture
Gene Marco
4 months ago
Shawn Zamorano profile picture
Shawn Zamorano
4 months ago
Always been honest and fair. Whenever I have any water issues I always call water medic. The fact that they have walked me thru easy fixes on the phone and not just send a tech out speaks volumes on the company’s honesty. The price for any repairs I’ve had in the past has always been fair and I will continue to use water medic for any water issues in the future. Thanks again guys
James Glass profile picture
James Glass
4 months ago
Water medic was quick efficient informative they have always been reliable fantastic company nice to do business with a company that you can trust
Milford Neal profile picture
Milford Neal
4 months ago
Brian did a great job replacing a piston in my Fleck 2510.
denise nurse profile picture
denise nurse
4 months ago
Yammar was EXCELLENT!!! He was very professional, he respected my property & he explained everything to me.
Gary Grasso profile picture
Gary Grasso
4 months ago
Julie Kacon profile picture
Julie Kacon
4 months ago
Water Medic and their team especially "Cristian, Jenn and Joel" are fantastic to work with, we are new pool owners and they have taught us a lot, been very patient and have been there at a drop of a hat when we need them! They are all awesome!!!
Bonnie Raymond profile picture
Bonnie Raymond
4 months ago
We have lived in Cape Coral for 26 years and have always had a pool service. For the past several years we have used Water Medic and the service has been wonderful. The gal that takes care of the pool, Jess is THE BEST. She goes above and beyond anybody we have had in the past. Thanks to Jess and Water Medic!
Crystal Garland profile picture
Crystal Garland
4 months ago
Jake/Joey and the whole team at Water Medic are amazing to work with!
Bruce Smith profile picture
Bruce Smith
4 months ago
Adrian with Water Medic came out and did a good job at a fair price servicing my water treatment system
Carol Croop profile picture
Carol Croop
4 months ago
Mike and Dena checked my spa drain problem and diagnosed it right away. They were super helpful and put me in touch with the person that can do the repairs. I really appreciate their quick service and professional diagnosis, thanks!
John Hardisson profile picture
John Hardisson
4 months ago
Jeremy is an absolute asset to your organization.
The knowledge and professionalism he has is great. Looking forward for his next service appointment.
Frank Fulginiti profile picture
Frank Fulginiti
4 months ago
Darin was very knowledgeable and installed a brand new water pump and removed the 6-year-old one that shit the bed.
Darin came after 20 min that I called Water Medic. Now I know who to call when I have a plumbing or well problem.
frank allen profile picture
frank allen
4 months ago
Same quality professional service for the past seven years
Carol McGarry profile picture
Carol McGarry
4 months ago
Rotten timing, our pool pump died as we were expecting weather weary out of town guests! Water Medic to the rescue - an employee assessed the situation after hours and our pump was replaced the very next day! Absolutely outstanding customer service and they always keep our pool pristine! They're the best!
Dale Jamison profile picture
Dale Jamison
4 months ago
Jose was very knowledgeable and proficient when servicing my pool equipment. As usual, Water Medic met my needs in a timely manner and solved my issues on the first visit. I only call Water Medic for any of my water system or pool equipment and always will.
rfenlasarten profile picture
rfenlasarten
4 months ago
Dominick V is very profesional in his trade, polite in his talk, and in a pretty good mood all the time. Good asset for watermedic.
E. B. H. profile picture
E. B. H.
4 months ago
Our water died late Friday afternoon. Water Medic sent someone out within a couple of hours then completed the repair Saturday morning. Quick service. Easy to work with.
Monica Busbee profile picture
Monica Busbee
4 months ago
I wanted a Whole House R/O system so I contacted this company for a quote along with 2 other companies and out of the 3 quotes for a R/O system I was nervous because one of those companies did not have positive things to say about Water Medic which concerned me. The other company did not say things bad about anyone person in particular, just about the fact they use parts that did not last and the unit they used as the R/O was junk. Water Madic gave just a 1 year warranty but the other company offered 2, of course at that point I was leaning more towards the company that had the longer warranty.
With that being said, the guy that came out name was Colt, he went over the quote for a R/O system and was very professional and knowledgeable and extremely thorough out of all of the companies that came out.
I shared what I had heard about the company with him and he explained what they offered discussed my concerns one by one and provided me a picture of what the unit looked like and went over many crucial things to make sure I understood. He was also the only one of the 3 companies that noticed the my 220 plug was missing and verified if the power was there....it was but the plug was not installed, no one else even mentioned that. He made notes about everything and reassured me about the system and was honest about how some units last longer than others but if something failed the owner would work with me depending on what part it was even if right after warranty and if there was a cost on the part depending on how long it should have last.
I also really appreciated he wasn't trying to talk me into it the system like most did. He just wanted to answer my questions so I could make the best choice. He was proud of the work they did and was confident but not arrogant. Colt is the reason I decided to go with them because they were not the cheapest quote. Customer service and knowing your product is so important and so many companies have forgotten the importance behind that.
Colt has a role that can really make or break a company. The thing is that's not even the end of this review it gets better once I was scheduled for my install my technician was Jake. Let me tell you this guy was such a nice guy but what stood out the most was his meticulous work, my husband who is in construction has over 200 employees was worried and made sure to be home to ensure this install was done correctly and he's seen a lot over the years and is rarely impressed. Jake worked without stopping and it was clear he knew what he was doing was so mindful about way it would look on the area before it was set. He discussed the set up in advance to make sure we would be okay with it. At one point it even started to rain and he put on a rain jacket and kept working. The thing is we have only had our R/O installed a few months and I honestly do not know if the system will last. So, far it's been great and I will do a follow up review if I have issues, but I had to submit a review to share what a difference the two men that came out made. Don't misunderstand more companies should have employees that are this way it shouldn't be a rarity but sadly it is. What I know is I have nothing but respect for impression they set for this company. Love those guys they are truly an asset and reguardless of the longevity of my unit, I will pass along the positive experience for someone considering to do business with them.
Sherrie Schuelke profile picture
Sherrie Schuelke
4 months ago
Charles Wellman profile picture
Charles Wellman
4 months ago
Excellent job from our go to water company. Jose was exceptional.
Hannah Gallagher profile picture
Hannah Gallagher
4 months ago
We began using Water Medic for weekly pool service about a month ago because the previous owner of our house had recommended them. So far we have been very happy with the service, and we decided to also use them for a saltwater conversion for our pool. Their notification and billing system is very easy to use, and I appreciate that they send a photo of their techs coming out ahead of time so you know who to expect. Everyone we've dealt with both in person and via their support has been very quick to respond, friendly, and knowledgeable.
Loretta Howley profile picture
Loretta Howley
4 months ago
Jake was so informative and kept me well informed. He fixed the problem in a matter of minutes. Thank you Jake, you are deserving of a raise. You were that good.
Kayla Tatted profile picture
Kayla Tatted
4 months ago
Been using this company for over a year now, I couldn’t be happier with the service from Water Medic of Cape Coral! Our pool service technician, Christian, is absolutely amazing. He is always friendly, professional, and incredibly reliable. Every time he comes by, he leaves our pool looking absolutely spectacular — crystal clear and perfectly maintained.

One of the things that really stands out about Christian is how thoughtful he is. He always brings little treats for my animals, which is such a kind and personal touch that you don’t see very often. It shows he truly cares about the people (and pets!) whose homes he services. Always with a bright smile too!
Greg Hartman profile picture
Greg Hartman
4 months ago
Explain everything to be fixed in detail. Also included price of the project to be fixed acted very professional.
Brad Peterson profile picture
Brad Peterson
4 months ago
Christian has been taking care of our pool (and dog, Manning) every Wednesday! He’s great making our pool look beautiful and immaculate!

Highly recommend.
James Gingrich profile picture
James Gingrich
4 months ago
Justin T profile picture
Justin T
4 months ago
Owned & operated by humans. They understand and go the extra distance to be among the best local businesses. I have a very short list of people I'll do business with and Water Medic is near the top.
David Schmid profile picture
David Schmid
4 months ago
Nick and his team did an awesome job. Highly recommend. Price quoted was price charged.
Hanan Rosenberg profile picture
Hanan Rosenberg
4 months ago
To whom it may concern Jessie is the most exceptional caring human being that I have ever come across her work is done with concern and perfection. She cares about every pool that she does because she has respect for your company and she has respect for herself. You gotta do everything that you can to make sure and keep her.
Lisa Cox profile picture
Lisa Cox
4 months ago
Very happy with the customer service of Water Medic of Cape Coral. Responded immediately to my questions about a whole house system. Explained everything in detail. A no pressure sale was made and next day installment was done once I was ready! I highly recommend this company.
Chad Nelson profile picture
Chad Nelson
4 months ago
Outstanding Service and Education from Start to Finish! We reached out to Water Medic for quotes on pump/filter replacement, salt system options, heater, and automation upgrades. Tyler responded the same day and scheduled a professional site visit within 24 hours. He walked us through every option in detail, explained the differences between systems, showed exactly how the new Hayward equipment would integrate with our pool, and gave clear recommendations for long-term savings. Extremely knowledgeable, patient, and professional — they really took the time to educate us on each step. Even though we went with Gulfstream for the full project, Water Medic set the bar very high. Highly recommend them for honest, reliable pool equipment service in Cape Coral!
Anne Tollefson profile picture
Anne Tollefson
4 months ago
Joel from Water Medic has been to our home for pool service issues a few time. He is always polite, knowledgeable, explains what he is doing, and completes the task. Very satisfied with his work.
anand sahadeo profile picture
anand sahadeo
4 months ago
Water medic has done a great job on my pool. Gregory is always attentive, thorough, respectful, and very communicative. He does not only tends to my pool, he goes above and beyond when it comes to my property. He will inform me if he notices anything abnormal which has helped me tremendously in the past. Thank you water medic and Greg!!
Ron S. profile picture
Ron S.
4 months ago
Thanks Jose for your quick trsponse and solution.
String work!!!
Alexis Riveron profile picture
Alexis Riveron
4 months ago
Provides great service and reliability
Dennis Graham profile picture
Dennis Graham
4 months ago
Marissa Vallia profile picture
Marissa Vallia
4 months ago
Water Medic was amazing! They came out & resolved an issue caused by our previous water company. They were fair, honest, & efficient. Highly recommend Water Medic! Before & After pics below-
Annette Phillips profile picture
Annette Phillips
4 months ago
Chris Cetta profile picture
Chris Cetta
4 months ago
Tyler was professional, knowledgeable, and responsive to my needs.
Tina Corsaro profile picture
Tina Corsaro
4 months ago
Jeannie Crane profile picture
Jeannie Crane
4 months ago
Water Medic is a wonderful, reliable company. We have had them for years. I want to give a special shout out to our tech Jess. She takes great care of our pool , professional and courteous showing up every week with an enthusiastic smile . She trains people . I hear her speak kindly and patiently to the people whom she is working with making sure they understand. She is always prompt and goes above and beyond answering questions about chemicals, scheduling, billing etc . If you ask her a question she immediately stops cleaning the pool and calls the office . Very impressive to be so thorough and have fantastic customer service skills .
Jeannie
Mimi Crane profile picture
Mimi Crane
4 months ago
I have to compliment Water Medic for the training they give their techs! My tech is Jess and she is not only Friendly. She is overly conscientious and takes care of me in all kinds of special ways! I’m so glad you’ve sent her to me! Thank you!
Joe T profile picture
Joe T
4 months ago
Joel was great and very thorough. Calling the office to setup an appointment was easy and your number is connected right away so you can text pictures or messages easily.
Rich and his crew are always available whenever I had a problem. They’re professionals in every sense of the word and I’ve never been disappointed with any of the work they performed at my house. They are fast, affordable and I would recommend this company to anybody.
Josephine Goodwin profile picture
Josephine Goodwin
4 months ago
Joel is an excellent Tech with Water Medic. He responds to text and has always fixed what I needed done. Thanks.
Matt repaired my water tank and he is also an excellent tech. I have been extremely happy with Water Medic's service and their employees. They really care about their customers.
Michael Heath profile picture
Michael Heath
4 months ago
Dom was very helpful ! Thank you.
Melody Rongstad profile picture
Melody Rongstad
5 months ago
Great experience with Water Medic, from the owner right down to the techs. This is a local business that you will feel good about supporting. I love my new water and Tony did a great job! He was even able to carefully work around a doves nest. Caring ownership and staff! Reasonable and fast! Highly recommend. 🙂
They were timely, and friendly! Will definitely continue using them when needed!
Thomas Botwinski profile picture
Thomas Botwinski
5 months ago
We have used Water Medic for 26 years now. Would never consider any other service. Over the years WM has helped us not only maintain all of our equipment, but our weekly service by Randy has been outstanding. I would give him a “10” out of 10 if the ratings allowed. 5 stars is as high as it goes……….so 5 stars for 26 years.
Thank you WM and THANK YOU RANDY for jobs WELL DONE!
Larry Thornton profile picture
Larry Thornton
5 months ago
Had no water for 2 weeks after paying Mr Rooter $9500 to replace my well pump.So mr rooter wanted $2700 more to replace more water lines So that company told me that they was done so i called Water medic and they was the best i couldnt believe the great service they replaced and redone Mr rooters work which turned out to be used pump and shotty wireing.Water medic had fixed my well they came the next day.They never tried to push any services on me which was very honest.They was great cant go wrong with these fellas
Jim Makepeace profile picture
Jim Makepeace
5 months ago
Cristian has been taking care of our pool over the past several months and has been doing a great job. He even brings a couple of small treats for our puppy. We are happy with the service we get from Water Medic and recommend them to anyone looking for a reliable pool service.
Luis Daniel profile picture
Luis Daniel
5 months ago
This is my second time using Water Medic. As always, Today Service was promptly after I contacted them.
The technician Adrian was very knowledgeable and provided details on what he was doing.
I hope I don’t have to 🙂 but I will surely keep using Water Medic again for future needs.
Antoinette Edwards profile picture
Antoinette Edwards
5 months ago
Gregory takes care of the pool and he is absolutely amazing. He leaves treats for the dog and the cat. He’s very thorough always on time always with a smile. He’s an amazing person.
Joe takes care of the Well and again another amazing person. He does his job well he’s always on time we’ve never had an issue. Kudos to both of you, gentlemen.
Lisa Cavender profile picture
Lisa Cavender
5 months ago
As an Administrative Coordinator for a property management company, I truly appreciate vendors who respond quickly and go above and beyond. I recently received an after-hours call from a tenant who had no water, and I immediately contacted Water Medic.

Arielle responded right away via text, letting me know she would get a technician out and that someone would follow up with me. Within 15 minutes, she messaged again to let me know the water was back on. Instead of dispatching a tech unnecessarily, she contacted the tenant directly, troubleshot the issue, and determined that a bad outlet was the problem. She had the tenant move the plug to a different outlet, and the water was restored.

Arielle not only solved the problem quickly, but she also saved the property owner from an after-hours service charge. I truly can’t thank her enough for her initiative and outstanding customer service. Water Medic is a fantastic company to work with!
Tasha Fabela-Jonas profile picture
Tasha Fabela-Jonas
5 months ago
This company does an amazing job, both with our RO system and our pool maintenance. We had a palm frond fall onto our cycle stop by our well and Matt O. came out and repaired it and fixed us all up. His work looks outstanding, everything is clean and lined up and very professional. He communicated throughout the day via text. I hope he sticks around for a long while. Water Medic should give him a raise. Lexi B. does our pool service and she is the best in town. Give her a raise, too! Both our water and pool are in tip top shape thanks to Water Medic.
Robert Lamiot profile picture
Robert Lamiot
5 months ago
Very professional and courteous!!
Taron Beaupre profile picture
Taron Beaupre
5 months ago
Cody does an excellent job!!! Responds in a very timely manner! Great to work with! Highly recommend!
J W profile picture
J W
5 months ago
Randy has been taking care of our pool for several years. He does an outstanding job. If he sees an issue that needs our attention he always lets us know and does whatever is required to resolve it. Our pool always looks perfect.
James Walker profile picture
James Walker
5 months ago
Pedro did a fantastic job I am very pleased I have never had an issue with Water Medic
Shenika Ingleton profile picture
Shenika Ingleton
5 months ago
Bobby was PHENOMENAL! Bobby was very thorough, neat, and most of all kind. Very knowledgeable. THANKS WATER MEDIC!
Ron Burr profile picture
Ron Burr
5 months ago
Excellent
Chris Ferguson profile picture
Chris Ferguson
5 months ago
We have had several pool service companies and Water Medic is by far the best. Randy is knowledgeable, professional and always lets us know if there are any concerns we need to address. Our pool has never looked better, he is reliable and thorough, every week, every time.
scott crose profile picture
scott crose
5 months ago
Randy performs our pool maintenance and he always goes the extra mile to let me know of any issues. If he was to ever leave Water Medic I would have to be assured by management that whomever took his place would go to the extra effort to keep me appraised of anything I need to do. Keep up the good and honest work Randy.
Lisa Bischof profile picture
Lisa Bischof
5 months ago
We have used Water Medic for a year now. Their service compares to the company we had before is like night and day. Jen has a wealth of pool knowledge and they have helped us quickly with any issues.
Our pool maintenance person is Cristian Cristian shows up every week with a positive and friendly attitude and boy does he get to work. He cleans every inch of our pool and really puts a lot of effort into it. He knows how to check and add any needed chemicals and even waits to make sure they have dissolved the way they are supposed to. He does all his work with a smile and always has a friendly word for us. You would all be wise to have Cristian and Water Medic maintain your pool!!
Deborah Coaker profile picture
Deborah Coaker
5 months ago
We have been using Water Medic since 2008 starting with our reverse osmosis system and eventually our pool. We are very happy with their service as they are very responsive and address any issues in a timely professional manner. You can count on them to do a good job!
Karen Durand profile picture
Karen Durand
5 months ago
Great service, fast & professional! The staff is great both in the office and when they come out. Would highly recommend.
Hec Valdes profile picture
Hec Valdes
5 months ago
I wanted to water medic of Cape Coral a great review. Any time I had an issue they had different technician in different department for any issue. I especially what to comment my pool specialist that care of my pool needs. Randy is always punctual and reliable to take care of my pool needs. He shows up on time every Friday gives the Pool more than adequate time to do to review issues with it never rushing through his job, thoroughly completing every task Plus leaves me a note of him being there what he did and what had to be done, and if there was an issue, he would let me know. I never had any issue with my pool since he has been in charge of the pool Thank you
Proline Pools profile picture
Proline Pools
5 months ago
I highly recommend Water Medic. Cody is so informative and he really knows what he is doing! He is always professional and helpful
Diane Skinner profile picture
Diane Skinner
5 months ago
Randy is an excellent pool boy , cleans , puts chemicals in etc , you can count on him ,love his work ethics.
mark king profile picture
mark king
5 months ago
Connie Breunig profile picture
Connie Breunig
5 months ago
Tim Kerns profile picture
Tim Kerns
5 months ago
We watch houses in our community for residents when they are away. One of the houses was having issues with their pool. We contact two different companies and they came out and went over everything. The owner decided to go with Water Medic and it was a great choice.
The first person who came out was Yerandy He went over everything, showed me the issues he found instead of just telling me the things that needed done. He laso came out for the first cleaning.
The next person I met was Gregory who does the weekly service. Very nice and polite. One day he found a part of a valve broke. He text me and sent me a picture of the valve and explained it still worked. I had a question one time and text him. He immediately called me and answered my question.
The third person was Jose he came and replaced the pool pump. He was also very nice and friendly. He took his time and explained everything and answered any questions I had.
The final two I have spoken with were Justin and Matt. I believe they are the Manager for the service department. I had to talk with them about a couple of things including trying to help me with the company that install the pool heater that was under warranty. Both Justin and Matt were very helpful. If they were busy at the time I called or out of the office they called me back as soon as they were free.
I can not say enough about everyone at Water Medic that I have had dealing with. I would recommend them to anyone.
Jerry profile picture
Jerry
5 months ago
Very friendly, knowledgeable, helpful and patient.....
david truex profile picture
david truex
5 months ago
Tyler from Water Medic repaired my Pool automation system. He also went above and beyond and help my reconnect my home automation devices.
Ron Kohl, Realtor profile picture
Ron Kohl, Realtor
5 months ago
Darin did everything he said he would, great follow up and always on time.
Dorothy Browning profile picture
Dorothy Browning
5 months ago
Water Medic is always very professional.
Sue Demogenes profile picture
Sue Demogenes
5 months ago
I have found Water Medic to be a reliable and reasonable company. I needed to have my reverse osmosis under kitchen sink equipment replaced and Water Medic had a fair price and was available to do the job within a short period of time. Matt did the job. He was knowledgeable and efficient, finishing the job quickly. I would recommended Matt/Water Medic for sure.
Carl Rimer profile picture
Carl Rimer
5 months ago
Water Medic and technician Cody were great to work with and will use them for pool equipment services going forward.
Skip Sinclair profile picture
Skip Sinclair
5 months ago
Job well done
Daryl Caraway profile picture
Daryl Caraway
5 months ago
Very polite. Got work done at a decent time back up and running no complaint
jackie wagnild profile picture
jackie wagnild
5 months ago
We appreciate Randy as our Water Medic service person …… he is always so pleasant and helpful…..he does a FANTASTIC job of keeping our pool in tip-top condition….there has never been a time when our pool hasn’t been crystal clear…..and we never worry about anything being taken care of…..along with his great personality he is a real professional! Jackie
dale profile picture
dale
5 months ago
A big thanks to Randy for taking care of our pool for the past 2 1/2 years ….. we are snowbirds and have never been disappointed when we travel back to the Cape …. Even when we returned after hurricane Ian …. Everything was perfect with the pool ….. he’s the best and we appreciate him! Thanks! Dale W
Steve Bottom profile picture
Steve Bottom
5 months ago
Cody knows the Hayward systems. He troubleshot the problem within 5 minutes and had the system up and running . Our second experience with Water Medic and we could not be more pleased with their service.
Ed L profile picture
Ed L
5 months ago
Very professional, thorough and knowledgeable. Arrived when scheduled, no secret charges, and friendly.
Tony Edwards profile picture
Tony Edwards
5 months ago
Excellent service, installation and professionalism performed by Jose.. Explained in detail the process of the product, cleaned up the area. Customer service is excellent too! I've been a customer of Water Medic for many years and have never been disappointed. This is an honest company you can rely on!!!!
Kathryn Brightbill profile picture
Kathryn Brightbill
5 months ago
Mathew is an asset to the company, knowledgeable, conscientious and works with obvious integrity and respect.Thank you Water Medic and Mathew for getting our water issue fixed promptly!
Ariel was awesome on the phone arranging service repair as well.
Mike Budde profile picture
Mike Budde
5 months ago
Was very thorough and left our pool sparkling clean!
Dennis Royall profile picture
Dennis Royall
5 months ago
Joel Slack profile picture
Joel Slack
5 months ago
The technician they sent out to my place was great and explained everything clearly to me. I could not believe how quick they were on the property and it was repaired. Wish I could give them six stars.
Kenneth Sargent profile picture
Kenneth Sargent
5 months ago
Every time I call Water Medic Ariel is able to help me every time. She is always very sweet and helpful and I think automatic so much.
Glen Washburn profile picture
Glen Washburn
5 months ago
Jose was extremely professional in every respect. He was easy to work with and took the time to clearly explain each step of the installation process. He also provided helpful insight into why our unit may have failed earlier than expected and offered recommendations on how to prevent future issues. I highly recommend both Jose and Water Medic.
Rick Arnold profile picture
Rick Arnold
6 months ago
Cody got it done, great job! Legacy pool equipment upgrade was challenging but he is persistent and does it to perfection . Learned a lot watching him work.
leo saenz profile picture
leo saenz
6 months ago
Ended up calling Joe water to repair my system the day after water medic came to repair my system.
Kimberly Townsend profile picture
Kimberly Townsend
6 months ago
Great company with great service, great prices as well!
David Dielentheis profile picture
David Dielentheis
6 months ago
Love Water Medic! They’ve always dealt fairly with me and have provided competitive pricing for all that they do. They have provided RO services and pool maintenance for me for several years and I have been happy with them. I recommend them highly!
Tom Kemen profile picture
Tom Kemen
6 months ago
Cody went over and above to make sure everything was working well and explained everything very well. Will use Water Medic again and will recommend them to others.
Warren Erdman profile picture
Warren Erdman
6 months ago
We are new to using this company owned business. Our request for service was promptly met and the follow up repair was super. Both Tyler and Joel are very courteous and knowledgeable of the needs for our repair. I highly recommend them,
Raj Chalikonda profile picture
Raj Chalikonda
6 months ago
Yerandy D, Was very good and fixed the issue with my salt water pump.
Karin Helm profile picture
Karin Helm
6 months ago
Great service, honest, and dependable,reasonable prices
Kari Knapp profile picture
Kari Knapp
6 months ago
Jake was awesome with helping diagnose and repair issues with our well. Very professional and excellent communication skills. Advised us on continued maintenence to prolong life of well. Great job Jake, Water Medic…..you have a great representative for your company.
Nick Broggi profile picture
Nick Broggi
6 months ago
Jose came out and replaced our pool pump in about an hour.
Water Medic is a courteous, professional and knowledgeable company. Everyone that I have dealt with have been honest and provided a description of their work. The Pool has never looked better since I have hired their weekly pool service. JK
Dana Kroger profile picture
Dana Kroger
6 months ago
For years Water Medic has helped me through many issues. When I decided to install a pool heater, they were the first vendor I called. They did not disappoint! I love my new heater, Jose did such a great install as well as realigning all the connections to the pump and even helping with an anti-vibration hack to reduce the noise. I couldn't be more pleased and they certainly made a couple grandkids happy. Thanks to the whole team.
Pauline Seeger profile picture
Pauline Seeger
6 months ago
I have used Water Medic since June 2021. The are AWESOME! They are reliable and fantastic. Everything my pool or full house osmosis needs, they got it! I never have to worry about anything, they are right on top of it. I could not ask for more honest and friendly people.
Laurel Mitchell profile picture
Laurel Mitchell
6 months ago
Randy has been our pool guy for the past two years and has done a great job. He’s reliable, consistent, and we’ve never had a single problem. Our pool always looks great. Highly recommend!

We also had Jose, the technician from Water Medic who replaced our pool filter and did a great job. He was very knowledgeable, professional, and made sure everything was done right. We were very happy with his work and would definitely recommend him.
Jim M profile picture
Jim M
6 months ago
We just moved into our new home and we couldn't be happier to have Ricky Garcia as our tech. He is great!! Ricky took the time to explain how our RO system works and gave us several tips on how to help the system run efficiently. We are fortunate to have him servicing our system.
Susan McShane profile picture
Susan McShane
6 months ago
Joel was prompt, polite (and personable) and extremely good at his job. Fixed our problem on the spot.
Josh D profile picture
Josh D
6 months ago
I had been having issues with my water softener continuously draining for the past month. I bought a replacement seal and piston kit and it still leaked. I called the company that installed the unit only 2 years ago and they told me $95 for 30 mins to come out, I said absolutely not. I called a couple other companies with no answer till i called Water medic. She walked me through troubleshooting the unit and it worked, unit stopped draining. I definitely recommend.
Joey Linville profile picture
Joey Linville
6 months ago
Great response time and got the job done. Answered all my questioned and very knowledgeable. Will call them again!!
Gino Littlestone profile picture
Gino Littlestone
6 months ago
Water Medic provides the quickest response and service from Any provider I’ve ever used. Weekends, holidays it doesn’t matter they always respond I’m a timely manner.
Lori Page profile picture
Lori Page
6 months ago
Randy is the best! We’ve had Randy service our pool for the past 2 1/2 years. He always shows up when expected and does a great job at keeping our pool clean. His friendly, humble demeanor is an added bonus. We love Randy and Water Medic!!
Brian McKnight profile picture
Brian McKnight
6 months ago
Very knowledgeable of the system. Professional, polite and nice to deal with during the service call!
Ralph Dicht profile picture
Ralph Dicht
6 months ago
Working with Water Medic since many years. Jason G. a great first contact to get the right technician scheduled. Thanks to Joel S who repaired our temperature sensor and a switch for the pure salt cell this morning within an hour even during busy season quick in identifying the failure and get it resolved. Thank you it is a pleasure to work with you and the WM team.
Alexis Sensat profile picture
Alexis Sensat
6 months ago
Great company with great employees (Dominic and Nick)very helpful. Keep up the good work.
Carrie Colantuono profile picture
Carrie Colantuono
6 months ago
Always very prompt to address our concerns. Technician Joey was great. Friendly and knowledgeable, he fixed our issue and our warranty covered the cost. Absolutely worth it to have monthly service on our reverse osmosis system. Couldn’t be happier with Water Medic
Dustin Parramore profile picture
Dustin Parramore
6 months ago
Trustworthy and knowledgeable company who stands behind their services. Rich has always went out of his way to make things right and I appreciate that, as I am a business owner as well. Thanks Water Medic!
M Palmateer profile picture
M Palmateer
7 months ago
Pat Powers profile picture
Pat Powers
7 months ago
Jose came to install a pool heater today. He was polite and efficient. He also took time to answer my questions about my pool and my well. Top notch service!
Hoopsonmission profile picture
Hoopsonmission
7 months ago
Water Medic has an incredible team, and the heart behind this company truly sets them apart. The Jacksons are world-class leaders who lead with integrity, kindness, and genuine care for people. Every interaction reflects excellence, always on time, always professional, and always willing to listen.

As Hoops on Mission, we are deeply grateful for their partnership beyond business. Water Medic doesn’t just serve customers, they serve the community. Their team consistently volunteers at our community events and comes alongside us to help families through the work we do. This past Christmas, they partnered with us to provide gifts for families who were less fortunate, bringing hope and joy when it was needed most.

They don’t just provide amazing service, they live it out through action. Hands down, the best water service company in town.
Monica McGuire profile picture
Monica McGuire
7 months ago
We had service done by Jake L. He is a great asset to water medic. Would highly recommend. He is very efficient and did so in a timely manner.
Ms. LeClaire profile picture
Ms. LeClaire
7 months ago
This company has been such a huge blessing this year. They truly are wonderful people who care deeply about their existing and new customers like were all family.
God bless the company and the professional technicians who work for them.
Big Love! Kelly LeClaire
Christina Harrison profile picture
Christina Harrison
7 months ago
Randy is absolutely amazing. He’s always helpful and professional. He makes always sure to let us know if there’s any issues with the pool equipment or when the service day changes. We couldn’t ask for a better pool service person. He’s very polite and lovely.
Traze B profile picture
Traze B
7 months ago
Fantastic company. Very responsive every time.. Technicians are knowledgeable. Highly recommend. Jake L did an amazing job explained everything to me. Great job choosing this technician.
This isn't my first great review with this company. They continue with professionalism. Ty
Gwen Jones profile picture
Gwen Jones
7 months ago
Randy Flack is our pool tech. Randy has done an absolutely marvelous job cleaning and taking care of our chemical balances. Our pool was looking pretty bad until Randy came in with just one visit, had it looking tons better!! Randy is extremely conscientious and very dependable. Thanks so much Water Medic for sending us Randy.
Kevin profile picture
Kevin
7 months ago
I wrote this review some years ago, and it only gets better. This is a December 2025 update. We were out-of-town for over a month using Water Medic to service the pool. While servicing the pool, an accident caused a part of the pool filter to break. After contacting Jake (Pool Dept), he kindly arranged for Justin (Pool Dept Manager) to come to the house. Justin put himself in my shoes without hesitation. He quickly resolved the matter absent a need for a back and forth. Yes, it was an accident but how many times have you had to negotiate with a contractor to get something repaired that the contractor damaged? In this case, zero negotiation and an equitable solution. If you are not using Water Medic for all your water-related requirements, you might want to reconsider. Water Medic is employee owned and it shows. Water Medic is a superb service provider to this house. Rick and his team are both professional and responsive. Water Medic uses an often times overlooked process called 'planned maintenance,' so instead of waiting for something to breakdown or require emergency repair, Water Medic schedules maintenance beforehand. It's a great concept and one that makes Water Medic a '5-Star' business.
Brian Pitzer profile picture
Brian Pitzer
7 months ago
Cody S did a great job! Fixed the issue with minimal issues, even easier than expected. No was recommended by Junior at Skyline, who I also highly recommend. Couldn't be happier with everyone on this! Service, price, quality, just amazing!!
Salix Babylonica profile picture
Salix Babylonica
7 months ago
I moved into a house with an old, poorly rigged up and repaired well system that was having all sorts of problems.

I called Water Medic and they came out and did a very thorough estimate, called and talked me through everything they saw, then gave me a few options for repairs.

I had a few estimates done and Water Medic came out the most reasonable for what I ended up having to have done. They were very easy to get ahold of and very professional.

They showed up on the day they scheduled the repairs, showed up when they said and did everything perfectly. My water works great and smells much better now. Highly recommend!
Rob Hennessey profile picture
Rob Hennessey
7 months ago
They came out and fixed my water on Thanksgiving- these guys and gals are awesome and I would highly recommend!
Kim Kliethermes profile picture
Kim Kliethermes
7 months ago
A shout out to Randy at Water Medic. Randy has been caring for my pool for two and a half years. He is very responsive and caring with his work. My pool looks great and he alerts me anytime he has a concern so it can be addressed quickly. The entire team at Water Medic has been excellent. I have been with the company for over seven years and have always received outstanding service! Thank you Water Medic!
Bob Razler profile picture
Bob Razler
7 months ago
Great company! I am coming up on 1 year since I purchased my system and everything has gone GREAT! Install, regular service and warranty are all exceptional. I HIGHLY recommend WaterMedic!!!!!

Following up - I am coming up on 5 years with them. They have been amazing! I hire them for the monthly service and they always come right out whenever any service is needed.
Eileen Daly profile picture
Eileen Daly
7 months ago
Stop looking for a company to handle your SWFL water issues. This is the place. We’ve been dealing with Watermedic since 2011 for our home and rental property. They do it all and they do it better than all the rest. The pumps, the tanks, the floats; ALL the things! Richard and his team are the smartest and the nicest! We just had Dominick to our home and he could not have been more helpful. We’re clients for LIFE!
Kimberly Gomez profile picture
Kimberly Gomez
7 months ago
Excellent service & knowledgeable technicians. I highly recommend the team at Water Medic!
John Walters profile picture
John Walters
8 months ago
We have had several pool techs over the years, and the level of service that Randy provides is by far the best we have ever had. Thank you, Randy, for the service you provide.
Chris Geraci profile picture
Chris Geraci
8 months ago
Bobby, came out and was very professional and kind. He did a great job. Thank you.
Hedy Esposito profile picture
Hedy Esposito
8 months ago
We’ve been using watermedic services for 5 years now. In that time we’ve been through quite a few service people. But for the last 2 years we’ve had the extreme pleasure of working with JESS! She is such a polite and kind gal. She is a very hard worker who is responsive to all questions we have. Watermedic you have a wonderful representative in this gal! She’s a keeper for sure.
Gary Hilt profile picture
Gary Hilt
8 months ago
Update! April 14th, 2026 Water Medic continues to do an excellent job with both my RO system and my pool. They are on top of everything, keeping my water super clear, clean and delicious and my pool crystal clear and refreshing. A big "thank you" to Cristian, my pool technician. His diligence and attention to detail are keeping the pool so nice that it always draws good comments from family and visitors. He focused on eliminating calcium build up around the pool and the spa spillway with amazing results. Thank you, Cristian! Very lucky to have you. Thank you, Water Medic!

Jen and Chris did an amazing job with my pool today. Jen knows exactly how to keep the pool chemistry balanced for perfect clarity in the water. She went over and above helping me get rid of some black mold growing on the wall outside the pool cage. Chris is a great worker, tirelessly cleaning the tile surfaces, skimming every last bit of debris from the pool and doing the chemical tests before adding needed chemicals. Excellent work!
Rebecca Caples profile picture
Rebecca Caples
8 months ago
Water Medic was prompt and professional. Darrin was fantastic. Went above and beyond.
Dan Brown profile picture
Dan Brown
8 months ago
Collin and Steven come to my house to service and I can’t give enough stars to these guys. My water is absolutely flawless. You wouldn’t think I had well water at all. I’ve been meaning to leave a review for awhile now but if you’re here wondering if you have the right company you are blessed. It just doesn’t get any better than this. Two days ago my pressure tank failed I meant to call it in but Collin on his normal service found addressed and setup a tech to come out and get it right. Called before I even had the time to make the call about the issue I just found out about. These guys are legit legit! Don’t hesitate. Fair cost trustworthy and faaaaast! Just got a call to come out tonight before I could finish my review. It’s 4:23 and Richard is making his way out tonight! Goodness man blessings these folks are like that! A++ years of extremely happy service
Aidan Alves profile picture
Aidan Alves
8 months ago
Cheap new construction well head union failed shooting water everywhere. Water medic came out within a couple hours and installed a much better product. Nick and Josh are very professional and knowledgeable. Glad to have water medic on stand by whenever I need it.
Don Feilhauer profile picture
Don Feilhauer
8 months ago
Randy, our pool tech, keeps our pool very clean and beautiful. He keeps the levels just right. If there is concern of any type, he reaches out to discus. Everyone team member has been great to deal with. We are very happy with Water Medic, Randy and their team.
Vinimariee Alvarez profile picture
Vinimariee Alvarez
8 months ago
We arrived home from
Work only to find out we had no water at home. I called and spoke to Ariel who walked us through what she thought it could be. In just a few minutes we had water. She was very knowledgable, patient and kind. I will highly recommend them for any issues anyone may have with their well.
T M profile picture
T M
8 months ago
Thanks to Justin (Pool Dept Manager) who came to my house for a service call on my Jandy/pool heater. It turned out to be a simple fix; Justin was professional, timely, and explained things well. I will definitely contact them for a future planned project.
Rick Dolfinger profile picture
Rick Dolfinger
8 months ago
Randy has always taken exceptional care of our pool.
Ray Wilkinson profile picture
Ray Wilkinson
8 months ago
I recently moved down to Cape Coral, Randy been taking care of our pool, He has been doing a excellent job very happy with him and your company service
Gaige Anthony profile picture
Gaige Anthony
8 months ago
Water storage was empty Sunday Afternoon. Called water medics and received a call back almost immediately. Dispatcher walked me through a few things and determined a tech needed to come out. Adrian B came out same day and worked hard to get the water restored for me and my family. He had great customer service and I could tell he knew his job. He is an asset to the company and I highly recommend him and water medics as a whole.
David Schuman profile picture
David Schuman
8 months ago
Just wanted to take a second to compliment repair tech Adrian B. He was sent to repair a pressure issue we were having with our RO system. He was amazing! His communication and confidence in the fact he would get us up and running quickly was second to none! Talking to him he loves his job and appreciates his position with the company. Being a business owner myself, I just needed to let you guys know you have an amazing employee with Adrian! As always thank you!

Sincerely,
David Schuman
Steve Hurst profile picture
Steve Hurst
8 months ago
Irwin is absolutely amazing! Truly cares about his quality of work. He’s just outstanding! Congratulations on having a person like him representing your company. Compared to the last person I had doing the service it’s like night and day. Thanks Irwin for your exceptional work and we appreciate it very much.
peggy appler profile picture
peggy appler
8 months ago
Can’t say enough good things about Water Medic Pool Service. My technician Randy, is always on time, does everything needed and is friendly and courteous. I am an 83 year old lady that can’t take care of the pool by myself and extremely satisfied with the service I get from Randy at Water Medic
Dennis Ruditser profile picture
Dennis Ruditser
8 months ago
My well pump stopped working on Holloween afternoon during after hours. I called water medic and left a message with their after hours answering service. I received a call back from Rachael within 30 min and she spent the time to walk me through some troubleshooting steps. I'm happy to say she was able to solve the problem and for that I am very grateful. She deserves credit for being responsive and knowledgeable. Thank you!
David Rhinehart profile picture
David Rhinehart
8 months ago
Randy Slack has been taking care of our pool for approximately 2.5 years. We have been with Water Medic for over 15. Randy has been the best and most consistent tech we have ever had. I have referred him specifically to other neighbors who were unhappy with their companies. He takes his time, communicates issues of we have them, and follows up. Strongly recommend him.
Mike Murray profile picture
Mike Murray
8 months ago
My weekly service from Randy is excellent! He communicates any issues or maintenance as well as keeps my pool very clean. The Service Team is also top notch if you have an issue.
Cheri Sullo profile picture
Cheri Sullo
8 months ago
Water Medic. has been my pool service since I bought in Cape Coral lever 11 years ago, they. have put in as heater, serviced everything pool related and when they couldn't fix it, recommended. someone who could! Randy S has been. 'my weekly guy' for several years now and I couldn't be. more happy with him, always has a smile on his face and talks with me and my company all the time! When company does visit, he will always ask if he can vacuum the pool just before they come which is always helpful! thank you Randy!
michael Roy profile picture
michael Roy
8 months ago
Extremely satisfied with the service I get from Water Medic. I have been using them for several years. Randy has been cleaning my pool for a couple of years. He does a fabulous job and he's very knowledgeable about the equipment associated with my salt water pool. Highly reccomend!
Jim Bo profile picture
Jim Bo
8 months ago
I have been getting screwed by another water company and I have had enough! I called Water Medic and the technician came out, diagnosed the problem and fixed it! Very friendly and professional!
David Peers profile picture
David Peers
9 months ago
Per my request, an on-site explanation of the system functions and maintenance of my whole-house reverse osmosis by field technician Dominic, was provided today. His pleasant professional demeanor, which appears to be the hallmark of the Water Medic Company, has me wondering if there is something special in the water that Richard and his employees are drinking; they execute flawlessly! Dominic's systematic, comprehensive explanation of my equipment, including "tips" that only an experienced technician could share, was invaluable. Thank you, Dominic!
Flo Parlangeli profile picture
Flo Parlangeli
9 months ago
I consider myself a Sand Flea instead of a snow bird. Randy has been servicing my pool for several years. Each and every time I return to a glowing beautiful pool.
If Randy detects any issues he contacts the office.
Water Medic has been servicing my pool for over 15 years. I'm a loyal customer!
Daren Marks profile picture
Daren Marks
9 months ago
Great service from tech Dominick
Lindy Nagele profile picture
Lindy Nagele
9 months ago
Dominic is a great tech! He was so helpful to me and my husband to help us with our well pump and water repair. He went above and beyond to help us even with some sprinkler issues. Thank you, Dominic!
Steve Barone profile picture
Steve Barone
9 months ago
We recently moved to Cape Coral and the home was serviced for the well water and pool by Water Medic. Brandon was excellent. He came to service the pool two days after moving in. He was very knowledgeable about the system and how to use the heaters and manipulate all the filtration pipes. He showed me how to adjust the heater just for the spa and pool solely. He took picture of how the system needed to be set up both ways and sent me the picture with detailed descriptions. Brandon definitely gets kudos from me he is friendly and awesome to work with.
Terri McArthur profile picture
Terri McArthur
9 months ago
Dominic was the tech that came out and saved the day! Last night there was green stuff coming out of the shower and the toilet. Gave Water Medic a call this morning and they fit us in today. He was a trooper since the skies let loose when he was getting our system up and running. Thank you to Dominic for giving life to our water system again!
David ODonnell profile picture
David ODonnell
9 months ago
The team at Water Medic including Justin, Cody and Randy went above and beyond to help me with my pool light replacement. They know how to to do the work and to enable the maximum warranty support from the vendors they service.

I can’t say enough about their professionalism and dedication to the craft. A model for others in the industry!

Thanks Water Medic!!
Jen Smith profile picture
Jen Smith
10 months ago
These guys are awesome, seriously. They're there for emergencies, for questions, whatever you need without putting you through the ringer to upsell. They've been helping us out for years and I've always had things taken care of FAST and well with lots of communication. They were recommended to me and now I recommend them to others.
Ray profile picture
Ray
10 months ago
I give Water Medic 5 stars because of them being upfront and honest. I called around different companies to get quotes on water softners or resin rebeds of water softners. Colt came out at MY convience and look at water softner remove a slight clog from a piece of glue that was stuck in it and said that was all I needed and it worked fine. I told him I did not think that the water was getting soft and he said that he would come out again in a week (which he did) and would test for hardness. He stopped back and tested for grain hardness which was 1 grain and once again reminded me that I do NOT need a water softner or the beads replaced. All was working fine. I really appreciated his honesty. He had asked if I had any other questions and I appreciated that as well. In todays day and age when all some companies want to do is sell you something you do not need it was refreshing to know that this company was honest enough to tell me the truth instead of selling me a $1200.00 softner that I did NOT need. I recommend this company and Colt due to their professionalism and honesty! Thanks Colt!! 5 plus ***** stars!!
Cindy McGarrahan profile picture
Cindy McGarrahan
10 months ago
We had a problem with our well pump Nick came first thing this morning and its all fixed. Love Water Medic.
Jason Pawloski profile picture
Jason Pawloski
10 months ago
We have had our pool cleaned and well water serviced and you all do a great job. Always on time and the communication about any issues with our pool has been great!
ronelle welch profile picture
ronelle welch
10 months ago
I think Water Medic Of Cape Coral is a reliable, and all around professional company. Jake came to our house and fixed the problems in exceptional timing. He was personable, professional, and did a great job. I 100% recommend Water Medic!
These guys are AMAZING! Honest, reliable and there when you need them. I would not trust anyone else with all your water needs. They truly care and the owner himself steps in when short staffed or is needed. The best!!
Jonette Kessack profile picture
Jonette Kessack
10 months ago
Could not be more pleased with the service I have received from the Water Medic team members. I have been a customer for about 13 years and have always had great weekly maintenance people but lately I have had some equipment issues with my pool. Tyler S and Jose H have gone over and above to help with the issues and advise me on my next moves.
I have been offered less expensive weekly maintenance but the service given by all at Water Medic is worth every penny I pay. Thank you for being an amazing, honest company that employees wonderful, caring team members.
nichole mele profile picture
nichole mele
10 months ago
Great expierence! Heather went above and beyond to assist my grandmother and I to help us get our water situation fixed! Rich was very reasonable and went above and beyond to help us get our problem fixed! Wonderful service very kind, helpful, friendly, and reasonable! Definantly recommending them to others!!!! Thank you guys so much for the incredible service!
Gina Noonan profile picture
Gina Noonan
10 months ago
Water Medic is amazing!. Not only have they saved me multiple times at home, they also got my Dad's well pump in the ground fixed within a day!
Mike Scott profile picture
Mike Scott
11 months ago
Water Medic has been providing us with great service since we built our home 3 years ago. Our Technician (Greg) always calls us first to make sure it's a convenient time for him to come onto our property. Greg is polite and professional, representing the company to a high standard.
Jon Cecil profile picture
Jon Cecil
12 months ago
We recently had our older R/O unit rebuilt by Water Medic. We could not have asked for better service, communication and the highest level of professionalism and competence. The upgrade for the pump from 110v to 220v was coordinated with D.E.C. Electrical by Water Medic.

Compliments to Frank and his team at D.E.C. for not only their quality of work, but their reasonable pricing. Peter and his team are to be commended for their hard work under difficult environmental conditions.

Both companies'
collaborative work and communications was excellent for the outcome we received. Water Medic's owner, Richard, personally assisted in the early planning for the overhaul of the electrical, cabinet, and contiguous plumbing. Technicians, Matt, and Nick and others were highly competent and professional. They worked very hard given the high heat and humidity conditions. Water Medic's whole house R/O warranty was coordinated with the new equipment, repairs and installation to make this an affordable project that was first class!

I give my highest recommendation for Water Medic, not only for this job, but the on-going maintenance and repairs over the years. When you need them, they are there for you!
John Potts profile picture
John Potts
1 year ago
Great company to do business with! Joel came out today, analyzed and quickly found the problem with my pool heater. In addition he gave me some pointers to help me maintain my equipment for future use. He was very courteous and professional in all his actions. In addition thanks to the office staff for their cooperation to schedule the tech in a timely manner. We have been with this company for over 20 years and their great service is the reason why.
Jennifer Ward profile picture
Jennifer Ward
1 year ago
I would like to say how wonderful your company is and the employees you have on staff. Jake, who took our call, was very professional and extremely helpful. Joel was wonderful. He worked very hard to fix our pump! And Lexie is a delight. She came back by to service the pool after the pump was fixed. We couldn't be more happy with your company and exemplary service we get. ❤️❤️
Bob Hofer profile picture
Bob Hofer
1 year ago
I always use Water Medic. They are always quick, reliable and have fair pricing. I just used them to repair a well pump and I will continue to use them every time. Thanks Water Medic!
Jerry Hayman profile picture
Jerry Hayman
1 year ago
Had no water, they showed up the same day . Darrin the technician that was dispatched was very knowledgeable and very professional. Darrin and his helper resolved our issues. We had a dead well pump as well as a low water table. I can't thank them enough for their hard work and dedication to what they do!
Gary Gerega profile picture
Gary Gerega
1 year ago
Water Medic just put in a new salt cell for my pool. Awesome job. Extremely professional. Left the area very clean. Would use them again. Actually, already have. They put in new LED pool lights about 1 year ago. They are always my first call for my pool issues. Strongly recommend you give them a call if you have any.
Lauren Freeman profile picture
Lauren Freeman
1 year ago
We have been using Water Medic to service our pool for years now. I would highly recommend this company for any of your pool or service needs. Randy is our pool tech and he is always on time, dependable and leaves our pool looking immaculate!
Ctr Gold profile picture
Ctr Gold
1 year ago
5 star!! They installed my system over in Lehigh. Technician Colt answered all my questions and technician Matt installed and also helped answering all my questions. Install looks great. I’m getting monthly maintenance from them as well.
Sandra Botelho profile picture
Sandra Botelho
1 year ago
The BEST customer service!! Both Luke and Abby were absolutely great in answering my questions about an RO system. They got back to me via email promptly and even talked to me personally to answer questions, provide valuable information and give advice. You can't go wrong with working with a company that has these excellent values of providing such great service! Luke and Abby are an asset to Water Medic and I hope the owner values their contributions to his great company!
Mr E profile picture
Mr E
2 years ago
Our experience with this company has been exceptional from start to finish. We initially invested in their whole-house reverse-osmosis water filtration system, which worked perfectly for over a year. When we encountered an issue with the pump, their response was outstanding. Not only did the owner personally handle our concern, but he went above and beyond by upgrading us to a more powerful pump at no additional cost. This level of customer service and their commitment to long-term customer satisfaction is remarkable.

The owner's proactive approach to resolving the issue and providing a free upgrade demonstrates their dedication to customer satisfaction and the quality of their products. This is exactly how businesses should treat their customers - with integrity, responsibility, and genuine care.

Based on both their excellent product and outstanding after-sales service, I highly recommend this company to anyone looking for a whole-house water filtration solution. They truly stand behind their products and prioritize customer satisfaction above all else.

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Whole Home Reverse Osmosis

After 25 years in the industry, we are Southwest Florida's most experienced whole house reverse osmosis installation company.

Removes Lead

This is probably a big deal to you especially if you have children in your household as the exposure of lead to young children can be a serious problem.

Removes Parasites

Reverse osmosis will help filter out any damaging parasites from your water including the scary Cryptosporidium that can make you sick.

You Will Save Money

This is just a simple fact, but your wallet will be much heavier not having to buy bottled water every day.

Water Medic - Clean Water for all Cape Coral Florida

Removes Sodium

Reverse osmosis will reduce the amount of sodium in your drinking water. We’ll bet that you didn’t even know there was sodium in your drinking water!

Cleanest Water Available

The last thing you want to be worrying about is the safety of your drinking water.

It's Alkaline

We know that Alkaline drinking water has been a new trend in the bottled water world, but it's not new to us or our reverse osmosis systems.

Whole House Reverse Osmosis

ODOR FREE WATER GUARANTEED!
Our system is attractive and more affordable than you might think!  Customers have told us installing this system is the best thing they have ever done for them and their home!  Having reverse osmosis water run through the entire home is fabulous.  Every fixture in the home will supply you with bottled water quality water.  The appliances will work more efficiently and have a longer life.

Well Water Repair

 TRAINED & EXPERIENCED TECHNICIANS
We are licensed to service all makes and models of residential well water systems. We can perform routine monthly maintenance to ensure the proper operation of the well equipment and prolong its years of service.  Diagnosing well equipment problems is a job for the professional.  A well-maintained well system can provide many years of dependable service. Call us today!

Salt Service

PROFESSIONAL SERVICE
We will fill your tank with Morton Salt Pellets—the best in the industry! Do a complete check of the water softener timer and reset, if necessary. We add chlorine sticks to the aerator, as needed if basket is present. Do a visual check of complete system for any problems. We will check aerator for cleanliness and clean and sanitize, if necessary... and more!

Water Softeners

EXTEND THE LIFE OF YOUR APPLIANCES
Hard water contains dissolved minerals like; calcium, magnesium, iron, and limestone.  That produce stains on porcelain fixtures and laundry, and a scale that clogs fixtures and shortens the life of appliances. Our water softeners are engineered for years of dependable operation.

Swimming Pool Services

EXTEND THE LIFE OF YOUR POOL

Water Medic is proud to offer a variety of weekly pool service plans for residential properties.  We have CPO (Certified Pool Operator) certified pool technicians.  The NSPF Certified Pool/Spa Operator (CPO) Certification program is the world's leading verifiable pool and spa training credential.

Pool Heaters

USE YOUR POOL YEAR ROUND
We all love Florida for it's wonderful winter climate, but with trees, screen enclosures, and other coverings, your pool may be a little more chilly than you would like in the winter time.  Luckily we can supply a Built Right Pool Heater just for you, based on  your needs.  Then you can really use that dream pool you have always wanted all year long, at the temperature that you like!!

Frequently Asked Pool Questions

How To Find Us